Tracking the Progress of Your Suggestions

At C1V Hosting, we believe in transparency and want to keep you informed about the status of your feedback and suggestions. After submitting a suggestion, you can easily track its progress through the steps below.

1. How to Track Your Suggestion

• Customer Portal:
  Log into your account and navigate to the "Feedback and Suggestions" section. Each suggestion will have a unique ID and status indicator (e.g., Under Review, Implemented, or Declined).
• Support Ticket:
  If you submitted your suggestion via a support ticket, check the ticket updates for any changes or feedback from our team.

2. Status Indicators

Here are the common statuses you might see:

• Under Review: The suggestion is being evaluated by our team.
• In Progress: We have started implementing your suggestion.
• Implemented: The suggestion has been successfully incorporated into our services.
• Declined: Unfortunately, the suggestion is not feasible at this time (reasons will be provided).

3. Notification Updates

For significant suggestions, we will notify you via:

• Email: Updates about the decision or implementation of your suggestion.
• Customer Portal Announcements: Regular updates on implemented improvements influenced by customer suggestions.

4. Need Further Assistance?

If you have questions or need additional details about your suggestion’s status:

• Reach out to our support team by opening a ticket.
• Contact us directly through the "Feedback and Suggestions" section in your account portal.

Thank You for Your Contributions!
Your input helps us continually improve and align our services with your needs. We appreciate your patience and dedication to shaping a better hosting experience.