Guide to Upgrading or Downgrading Services
Upgrading or downgrading your services is a simple process, but to ensure you get the best option tailored to your needs, we recommend contacting our team for a personalized quote. Here’s how to proceed:
- Log In to Your Account: Access your account via the Client Portal.
- Select the Service: Go to the My Services section and choose the service you want to modify.
- Contact Us for a Personalized Quote:
- Before making any changes, reach out to our Support Team to discuss your requirements. We will provide a customized quote based on your specific needs.
- This ensures you are selecting the best plan and pricing that suits your usage and budget.
- Review Available Options: Once you receive your quote, review the available upgrade or downgrade options with your support agent.
- Confirm the Change: After agreeing on the new plan and pricing, we will make the necessary adjustments.
- Upgrades are typically applied immediately.
- Downgrades may take effect at the end of the current billing cycle, depending on your contract.
If you have any questions or need assistance, feel free to contact us, and we’ll be happy to guide you through the process.