How to Cancel a Service

Canceling a service is a straightforward process, but it’s essential to verify the terms outlined in your signed agreement before proceeding. Here's how you can request a cancellation:

1. Review Your Contract: Check the cancellation terms in your signed agreement to confirm any notice periods or specific requirements.
2. Log In: Access your account via the Client Portal.
3. Navigate to Services: Go to the My Services section.
4. Select the Service: Locate the service you wish to cancel.
5. Submit Cancellation Request: Click on Request Cancellation and provide the necessary details. You can choose:
   • Immediate Cancellation: The service will terminate immediately (if allowed by your contract).
   • End of Billing Cycle: The service will continue until the current billing cycle ends.
6. Await Confirmation: You’ll receive an email confirming your cancellation request and next steps, if applicable.

If you’re unsure about the terms or encounter any issues, our Support Team is available to guide you through the process.