How to Report Abusive Activity

At C1V Hosting, we take abusive activity seriously and are committed to providing a secure and respectful environment for all users. Abusive behavior can include any actions that violate our policies or disrupt services, including but not limited to spamming, harassment, unauthorized access attempts, or illegal activities. To ensure a swift and effective response, here’s how you can report any abusive activity you encounter.

1. Identify the Abusive Activity

Before submitting a report, ensure the activity you are reporting falls under our abusive activity categories. Common types of abusive behavior include:

• Spamming: Unsolicited or excessive communication through emails or messaging systems.
• Malicious Attacks: Attempting to exploit vulnerabilities in our systems or networks.
• Harassment: Behavior that causes distress or harm to others, including threats, intimidation, or offensive conduct.
• Illegal Activities: Involvement in activities that are illegal or violate laws, such as fraud, hacking, or distributing illegal content.

2. Gather Information

To make the reporting process as efficient as possible, please collect the following information related to the abusive activity:

• IP Address or Domain: The IP address or domain involved in the abusive activity.
• Date and Time of Incident: The specific time when the activity occurred.
• Details of the Incident: Provide as much detail as possible, including logs, screenshots, or any other evidence that can help us understand the issue.

3. Submit a Report

To report abusive activity, please use our Abuse Reporting Form, which can be found on our support page. Alternatively, you can contact our support team directly via email at abuse@c1vhosting.it with the information you've gathered.

4. Response Time

After submitting your report, our team will review the case and take appropriate action as necessary. We strive to respond to abuse reports as quickly as possible, typically within 24-48 hours. However, depending on the complexity of the issue, the investigation process may take longer.