How to Request a Refund

If you are not satisfied with your purchase, you can request a refund by following these steps:

1. Check Refund Eligibility: Ensure your service falls under our refund policy. Refer to our Refund Policy for details.
2. Submit a Ticket: Open a support ticket under the Refund Requests category, and include:
   • Your service ID.
   • The reason for requesting a refund.
   • Any additional relevant details.
3. Await Confirmation: Our Billing Team will review your request and confirm eligibility.
4. Refund Processing: Approved refunds will be processed within 7-10 business days, depending on your payment method.

For questions or assistance, contact our Billing Department.