How to Submit Legal Requests
At C1V Hosting, we prioritize compliance with all applicable laws while safeguarding client privacy. This guide explains the process for submitting legal requests or inquiries to ensure timely and accurate responses.
1. Types of Legal Requests
We accept the following types of legal requests:
- Subpoenas: Official court orders requiring information disclosure.
- Data Requests: Requests for user data by law enforcement or regulatory bodies.
- Takedown Notices: Complaints related to copyright infringement, abuse, or illegal content.
- Other Legal Inquiries: Questions related to compliance, contracts, or disputes.
2. Requirements for Submitting a Legal Request
To process your request, ensure that it includes:
- The full name of the requesting authority or legal representative.
- A valid contact email and phone number.
- A detailed description of the request and the legal basis for it (e.g., case number, jurisdiction).
- Supporting documentation, if applicable (e.g., court orders, law citations).
3. Submission Process
- Contact Email: Send your request by opening a ticket.
- Postal Mail: Mail official documents to:
C1V di Cinzia Tocci
Via Andrea Millevoi 681
00178 Roma (RM)
4. Response Times
- We strive to review and respond to legal requests within 7 business days. Urgent cases, such as law enforcement inquiries, will be prioritized.
- Ensure your request is complete to avoid delays in processing.
5. Client Notifications
When legally permissible, we notify clients of legal requests affecting their account. This transparency allows clients to respond or dispute the request if applicable.
Important Note:
Legal requests must comply with local and international regulations. Improper or incomplete submissions may be rejected.
For more information, contact our Legal Department by opening a ticket.